[:en]“Good grief. What happened in there?”
That’s something you never want your customers to say.
Because they judge so much about your c-store based on the quality of your bathrooms.
Customers have to do their business. Sometimes, they even go out of their way to make a mess.
And when things get quite unpleasant in this most important of places, your employees aren’t exactly clamoring to go in and do the cleanup either.
So if you make the cleanup easy with the right products and cleaning strategies, that makes the job even easier for your employees.
That means they’re more likely to do a good job. Customers get happier. And that keeps your reputation and sales high where they should be.
So here’s what to do if you have an absolute disaster in your c-store’s bathroom:
1. Try Bamboo Charcoal
Okay, so this sounds a bit weird at first. This environmentally friendly product doesn’t just mask intense smells (like air fresheners).
Instead, it actively absorbs smells and harmful chemicals. You can get a specific product that looks like charcoaled bamboo, or you can also get this as an ingredient in other products.
It has an added benefit of reducing humidity, which makes it harder for mold and mildew to grow.
2. Have Adequate Ventilation
Many c-store restrooms seem like their own little dungeons. No connection to the outside world. Dirty, filthy, and grimy.
Why not add some more ventilation to keep those foul odors from overtaking all the fresh, enjoyable air in your c-store’s bathroom?
3. Regular, Preventative Cleaning
That old cliche says “an ounce of prevention is worth a pound of cure.” Create a bathroom cleaning schedule and make sure your employees stick to it.
That way, if a big problem happens, it’ll be the only problem. You won’t have others compounding it.
4. Offer Incentives for Good Employee Performance
Be honest, no one thinks of cleaning your c-store’s bathrooms as something to look forward to.
So, talk with your employees to create an incentivized system for desirable behavior.
For example, if you receive zero customer complaints in a month, your employee gets an extra day of vacation.
They may or may not feel that’s fair. It’s just an example. Just make sure you talk over the rewards with them because you don’t know what motivates someone until you ask.
Keeping your c-store’s bathroom clean isn’t easy. But it can be much easier if you follow these tips.[:]